Frequently Asked Questions

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We cover Ballarat and surrounding areas. We are able to travel an hour in any direction from Ballarat, so can visit Ararat, Bendigo, Daylesford, Castlemaine, Ballan, Melton, Elaine, Skipton, Maryborough.

We come to you! Rivergum OT prefers to travel to you and help you in your own space. We aim to see people in their own homes/work places/day programs rather than clinic based input as we feel this is the best way to see positive outcomes. 

Our prices are based around the NDIS price guide. At this current time, we generally work at $193.99 per hour.

At this time we are not setup to claim through Medicare.

We do accept referrals from private individuals.

We mainly work with NDIS participants. At this time we can only work with people who are self-managed or plan managed. We hope to be NDIS registered soon and so can work with agency managed people. Watch this space!

We keep up to date with and follow to the letter COVID safe practices recommended by the Australian government, Allied Health Professionals Council and OT Australia.

Not necessarily. We take referrals from private individuals, Support Coordinators or other organisations. When people call or email in, we usually talk more to understand the individual’s goals and any problem areas before making a plan for therapy. From here we can organise a first session where we will get a Service Agreement signed outlining our responsibilities in providing a service to you.

We generally prefer to see people in their own homes, workplaces, or day programs rather than clinic based input as we feel this is the best way to see positive outcomes. 

If this is not possible and/or for COVID19 restrictions, we can organise sessions to take place using Telehealth systems such as over the phone or via zoom. The initial session involves each of us getting to know one another better and agreeing on your priorities to therapy input.

We are open 9am – 5pm Monday to Friday. 

Email  info@rivergumot.com.au

Phone  0444 596 601

You can also fill out the contact form on our contact page 

Occupational therapy enables people to participate in activities they find meaningful. 

These activities include taking care of oneself (and others), working, volunteering, and participating in hobbies, interests and social events. Occupational therapy is a client-centred health profession that involves ongoing assessments to understand what activities you can do (and those you want to do), any current limitations, your goals/motivations and also to offer advice/techniques about how to do something more easily and safely.

Definition from https://www.otaus.com.au/about/about-ot

Find out more about us and our processes here.

We offer a range of services, including assistive technology and equipment; home modification; learning new skills; walking aids, personal alarms and fall preventions; wheelchairs and scooters; hoists and manual handling; supported disability accommodation and supported independent living; fatigue and pain management; environmental controls. You can find out more about our services and how we can help with these things here.

As we come to you, you will have everything we need right there. However, it could be handy to have information about your NDIS plan and medical history to help move things along. 

All of our therapists are qualified to Bachelor or Masters level tertiary education.

Occupational Therapy and Physiotherapy work very well together. An Occupational Therapist might focus on helping people modify their environment and strategies to maximise their ability to complete a task. A Physiotherapist may instead focus on the body and how improving strength and range of movement for example will also help you complete a task.